Legal

Terms of Service

Last updated: 01 Nov 2026

1. The Service

AI Visibility is a Shopify app that measures and improves a store's visibility in AI assistants (ChatGPT, Gemini, Perplexity and others) through audits, tracking, structured data, llms.txt and content generation.

2. Honest results — no guarantees

AI ranking depends on retrieval systems we do not control. We provide measurement and tools to improve real signals; we do not guarantee any specific position, mention rate, traffic or revenue. Our dashboards say so on purpose. By subscribing you accept that outcomes vary and that refunds are governed by Shopify's billing terms.

3. Your responsibilities

4. Billing

Plans are billed by Shopify in INR (monthly or annual). The 3-day trial is free; you are charged only after it ends. Cancel anytime from Shopify Billing — access continues until the end of the paid period. Refunds follow Shopify's App Store refund policy.

5. AI provider keys

Features such as LLM-mode tracking, AI sentiment and AI-written articles require your own OpenAI/Gemini API key. You are responsible for usage and costs of those keys. Without a key, the Service operates in its free template/retrieval modes.

6. Availability & liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses, including lost revenue from search or AI platforms.

7. Termination

You may uninstall at any time. We may suspend accounts that violate these terms or abuse the Service. On uninstall, data is deleted per our Privacy Policy.

8. Governing law

These terms are governed by the laws of India, with courts in Bengaluru, Karnataka having exclusive jurisdiction.

9. Contact

WhatsApp 91 98765 43210 (English & Hinglish) or reply to any of our emails.